FAQs

 WHAT IS THE DELIVERY TIME?

1-3 business days, your order will be shipped as soon as possible. If you can't wait to get your piece you can always choose express shipping in the checkout.

IF I HAVE A SPECIFIC QUESTION, WHERE CAN I TURN? 

Feel free to contact us on info@juliaidas.com. 

CAN I RETURN THE ITEMS IF I AM NOT SATISFIED?

Yes, but it depends. If the products is unworn it can be returned in 14 days. If you need any information about returning any items, please contact us on info@juliaidas.com.

WHAT IF MY PIECE IS BROKEN OR BREAKS?

We always make sure that the pieces are sent in a excellent condition. If one of your pieces would break during the shipping we need you and send a picture on the broken piece and the package. The same goes if your piece breaks while wearing it. Please contact us for more information.

WHAT MATERIALS DO YOU WORK WITH?

The materials can vary a lot. All our pearl jewelry are made with real freshwater pearls. Every freshwater pear is unique, meaning that it can differ in color and shape. We always make sure to use those freshwater pearls that are finest. The remaining pearls are seed beads. All pieces are nickel free. 

CARE INSTRUCTIONS 

To keep the jewelry in a good condition we recommend you to avoid shower, sleep and bath with your jewelry. 

DO YOU WORK WITH SOCIAL MEDIA COLLABORATIONS?

Sometimes, if you feel that you are the right person you can always contact us for more information.

INFO@JULIAIDAS.COM